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Overview

Zodiac Gems is your one stop shop for all your gemstone and jewelry needs, and we thank you for your visit and patronage to our website. We understand the importance of your privacy and highly value the trust you place in us and. To ensure your privacy is maintained upto your expectations when you visit our website, we insist upon extremely high standards for secure transactions and all your information on our website either entered by you or collected through your inputs and activities.

This policy will give you detailed information of the type of information that is collected through your computer or submitted by you through various mediums and methods, including but not limited to email, feedback, forms, submissions, review, participations, and what that information is used for. This Privacy Policy is incorporated into our Terms of Service.

Section 1 - What we do with your information

When you make a purchase from ZodiacGems, as a part of the buying and selling process, we collect the personal information you give such as your name, address, email address, phone number etc. When you browse the website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Additionally, with your permission, we may send you emails about our store, new products, and other updates via. Newsletters as a part of email marketing (if applicable). All of this information is important for us in order to identify and relate to you as our valued customer. All of this information is safely and securely stored in our website servers located globally, and cannot be accessed by any unauthorized person or third party.

You data/information collected by us also facilitates us in initiating important tasks and making critical decisions, including but no limited to, confirming and tracking your orders; comparing and reviewing your information for accuracy; preventing and detecting fraud/abuse/misuse; identifying your product and service preferences; responding to your inquiries and requests; assisting you in providing your requested services and purchases; improving the functionality, services, products, and overall experience of the website.

Section 2 - Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

In case your information is required for secondary reasons such as marketing, then we will either ask for your expressed consent, or provide you with an opportunity to say no. You can always, at anytime, withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by writing an email to us at support@zodiacgemstones.com or writing a letter to us at:

Zodiac Gems
Attn: Customer Care
Room 105, 1st Floor,
2-JA-15 Jawahar Nagar,
Jaipur, Rajasthan - 302004
India

Disclosure: We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service and/or in case you are involved in any activity that may be considered as illegal. You authorise us, at our sole discretion, to use and disclose any of your personal information to the law enforcement agencies if deemed necessary in any case whatsoever.

Age of Consent: By using this website, you represent that you are at least the age of majority in your state, province or territory of residence and you have given us your consent to allow any of your minor dependents to use this website.

You can freely browse zodiacgemstones.com without revealing your personal information. However, there will be instances where you will get the opportunity to share your information with Zodiac Gems through the website, email, messages, phone calls etc. All this information may be stored in our systems and/or the website, solely for the purposes mentioned above in section 1.

Section 3 - Collection Data through Monitoring Technologies

To enhance your browsing experience on the website, provide accurate product/service recommendations as per your preferences, and for better/easier shopping experience, Zodiac Gems uses performance enhancement techniques and monitoring technologies for data collection such as cookies, beacons, web logs, IP address utilization etc. These are mostly algorithms that collect data automatically to assist us measuring and improving the usability of the overall website and its services by providing data that helps in analysing trends, gather demographic information, understand traffic patterns, and simultaneously keep the website running smoothly by diagnosing problems with the servers. If you wish to avoid sharing this data during the use of your website, you can adjust the privacy settings of your respective web browsers, as most should provide options to permit or deny use of these services.

Section 4 - Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in the United States and your transaction is processed by a payment gateway located in India, then your personal information used in completing that transaction may be subject to disclosure under the Indian legislation.

Your information can be shared with certain trusted partners who can be service providers or special event hosts, who can only use your information for relevant uses and not for any other purpose(s) other than the ones set forth by us. Third-party services include, but are not limited to, the following:

  • Off-site data storage servers and service providers
  • Web hosting services
  • Logistical services
  • Payment gateways
  • Marketing services, including but not limited to online and offline

When you click on links on this website, they may direct you away from our website to another website or application. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of this website.

Section 5 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All your payment and transactional information is routed through trusted third-party payment gateways such as razerpay, where all the information is encrypted using secure socket layer technology (SSL) and sorted with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, these payment gateways follow all requirements and implement additional generally accepted industry standards to ensure the best possible security of your information and payment details.

Section 6 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, without notice to any of the users/members, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products or services to you.

Question and Contact Information:

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@zodiacgemstones.com.