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Privacy policy

Overview

Zodiac Gems is your one stop shop for all your gemstone and jewelry needs, and we thank you for your visit and patronage to our website. We respect your privacy and value the trust you provide to us. We strive hard to protect the information you enter on our website or that we collect through your actions and inputs. To make sure your privacy is maintained in line with what you expect, we set extremely high standards for secure transactions.

The purpose of this document is to give you information about the type of information we collect through your computer or that you submit through various mediums, such as email, feedback, forms, submissions, reviews, and participation, and how we use that information. We have incorporated this Privacy Policy into our Terms of Service.

Section 1 - What we do with your information

Zodiac Gems collects your personal information during the buying and selling process of your purchase, including your name, address, email address, phone number, etc. During your visit to the website, we automatically receive your computer's internet protocol (IP) address so that we can learn more about your browser and operating system.

If you agree, we may also provide email marketing (if applicable) to you such as updates on new products, new store locations, and other items. Our company relies on this information in order to identify you and relate with you, as our valued customer. We store this information on our website servers located globally, where it is safe and secure, and is not accessible by third parties or unauthorized persons.

You data/information collected by us also facilitates us in initiating important tasks and making critical decisions, including but not limited to, confirming and tracking your orders; comparing and reviewing your information for accuracy; preventing and detecting fraud/abuse/misuse; identifying your product and service preferences; responding to your inquiries and requests; assisting you in providing your requested services and purchases; improving the functionality, services, products, and overall experience of the website.

Section 2 - Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

In case your information is required for secondary reasons such as marketing, then we will either ask for your expressed consent, or provide you with an opportunity to say no. Whenever you want, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us at support@zodiacgemstones.com or by writing to us at:

Zodiac Gems

Room 105, 1st Floor,

2-JA-15 Jawahar Nagar,

Jaipur, Rajasthan - 302004

India

Disclose: We may disclose your personal information if we are legally required to do so, if you violate our terms of service, or if we suspect you of engaging in illegal activity. You authorize us, at our sole discretion, to use and disclose any of your personal information to the law enforcement agencies if deemed necessary in any case whatsoever.

Age of Consent: By using this website, you represent that you are at least the age of majority in your state, province or territory of residence and you have given us your consent to allow any of your minor dependents to use this website.

No personal information is required to browse zodiacgemstones.com. In some cases, Zodiac Gems may have the opportunity to obtain your information through the Zodiac Gems website, via e-mail, messages, phone calls, etc. We may store all the above information in our systems and on our website solely for the purposes listed in section 1.

Section 3 - Collection Data through Monitoring Technologies

To enhance your browsing experience on the website, provide accurate product/service recommendations as per your preferences, and for better/easier shopping experience, Zodiac Gems uses performance enhancement techniques and monitoring technologies for data collection such as cookies, beacons, web logs, IP address utilization etc. These are most often algorithms that collect data automatically to assist us in measuring and improving the usability of the website and its services, by helping us analyze trends, gather demographic data, understand traffic patterns, and diagnose problems with the server when the website is experiencing difficulties. When using your website, you may adjust the privacy settings of your respective browser to prevent this data from being shared with third parties. Most web browsers provide options for enabling or disabling these services.

Section 4 - Third Party Services

As a general rule, the third-parties that we use will only collect, use, or disclose your information as needed to enable them to provide us with their services. There are, however, some third-party service providers, such as payment gateways and other payment transaction processors, that have their own privacy policies for the information we must submit to them for your purchases. In the case of these providers, we recommend you get acquainted with their privacy policies so you will know how your information will be used by them. Please remember that some providers may be based in a jurisdiction different from yours or ours. In the event you engage with a third-party service provider, your information might be exposed to the laws of the country (or countries) in which that service provider operates. An example would be if you live in the United States and the payment gateway you used was located in India, in which case the Indian laws would mandate disclosure of your personal information used in the transaction.

We may share your information with certain trusted partners, such as service providers and special event hosts, who will only use your information for the purposes listed by us and not for any other purpose(s) not explicitly stated here. Third-party services include, but are not limited to, the following:

• Off-site data storage servers and service providers

• Web hosting services

• Logistical services

• Payment gateways

• Marketing services, including but not limited to online and offline

Some links on our website may lead you to other websites or applications. You are no longer subject to this Privacy Policy or the Terms and Conditions of this website once you leave our website or are redirected to another third-party website or application.

Section 5 - Security

The Company takes reasonable precautions and follows industry best practices to protect your personal information and make sure that it is not inappropriately used, lost, or misused. We route all your transaction and payment information through trusted third-party payment gateways such as Razerpay, where all information is encrypted using a secure socket layer (SSL) and sorted with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, these payment gateways follow all requirements and implement additional generally accepted industry standards to ensure the best possible security of your information and payment details.

Section 6 - Changes to this Privacy Policy

Please review this policy often as we reserve the right to modify it at any time, without notice to any of the users or members. If changes or clarifications are posted on the website, they will take effect immediately. Our website will notify you of any changes to this policy, and when we make them, so you know what information is collected, how it is used, and under what circumstances, if any, it is used and/or disclosed. We may share your information with the new owners if we are acquired or merged with another business.

Question and Contact Information:

In the event you wish to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at support@zodiacgemstones.com.