We apologize for any customs duties, VAT, or other charges levied by your country, as these may vary from country to country and are beyond our control. Currently, loose gemstones are not subject to import duties in the US, Canada, and Europe. This amount usually ranges around 1% only in other countries. Moreover, professional customers (B2B) are usually reimbursed for the value-added tax. We suggest contacting your local customs office for any clarification. Also, feel free to contact us, since we may in some cases have similar experiences from past customers.
Note- For orders shipped overseas, once the order is dispatched from our office, if the customer/client cancels or refuses it, then the client is liable for any VAT/customs duties their country may charge when returning the package to us. In accordance with the refund guidelines, only after we receive the item will we refund to the customer the balance due to him after deducting all the fees, duties, and VAT.